Resolved -
This incident has been resolved.
Jul 6, 11:35 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Jul 6, 07:51 PDT
Identified -
The issue has been identified and a fix is being implemented.
Jul 6, 07:10 PDT
Investigating -
We are currently investigating this issue. New leads are still being processed and messaged. AI responses once customer replies is temporarily down. Manual responses temporarily necessary.
Jul 6, 06:59 PDT