Partially Degraded Service

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Welcome to SendSmart's status page. This page will alert you to new feature upgrades, planned maintenance and service outages.

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AI Conversation Assist Operational
90 days ago
100.0 % uptime
Today
SendSmart SMS Operational
90 days ago
99.85 % uptime
Today
SendSmart Voice Calling Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
100.0 % uptime
Today
SendSmart Email Operational
90 days ago
100.0 % uptime
Today
SendSmart Social Messaging (beta) Operational
90 days ago
100.0 % uptime
Today
SendSmart Servers Degraded Performance
90 days ago
100.0 % uptime
Today
XML Email Forwarding Operational
90 days ago
100.0 % uptime
Today
iOS app Operational
90 days ago
100.0 % uptime
Today
Android App Operational
90 days ago
100.0 % uptime
Today
Email API Operational
90 days ago
100.0 % uptime
Today
Outbound Email Delivery Operational
90 days ago
100.0 % uptime
Today
Inbound email processing Operational
90 days ago
100.0 % uptime
Today
Email Validation Operational
90 days ago
100.0 % uptime
Today
SMTP Operational
90 days ago
100.0 % uptime
Today
Events & Logs Operational
90 days ago
100.0 % uptime
Today
Cloud Hosting Operational
90 days ago
99.89 % uptime
Today
Cloud API Operational
90 days ago
100.0 % uptime
Today
Cloud Storage Operational
90 days ago
100.0 % uptime
Today
Cloud DNS Operational
90 days ago
100.0 % uptime
Today
Cloud Firewall Operational
90 days ago
100.0 % uptime
Today
Cloud instances Operational
90 days ago
100.0 % uptime
Today
Load Balancers Operational
90 days ago
100.0 % uptime
Today
Cloud Network Connection Operational
90 days ago
100.0 % uptime
Today
Billing API Operational
90 days ago
100.0 % uptime
Today
MMS Operational
90 days ago
100.0 % uptime
Today
SMPP Operational
90 days ago
100.0 % uptime
Today
TELCO Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Oct 8, 2025

No incidents reported today.

Oct 7, 2025
Resolved - The problem has been resolved - system is now running normally. Thanks for your patience.
Oct 7, 19:24 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 7, 16:38 PDT
Identified - We are restarting servers to recover from an outage. Please expect some continued service interuption temporarliy.
Oct 7, 13:02 PDT
Resolved - This has been resolved, we're very sorry for the interuption.
Oct 7, 12:56 PDT
Update - We apologize for the disruptions today, we're actively working to resolve them.
Oct 7, 12:54 PDT
Identified - We are working on an immidiate resolution
Oct 7, 12:43 PDT
Resolved - This has been resolved, we're sorry for the disruption.
Oct 7, 12:08 PDT
Update - We expect a resolution shortly
Oct 7, 11:59 PDT
Identified - The system is down temporarliy, we are working on a resolution actively
Oct 7, 11:57 PDT
Oct 6, 2025
Resolved - This issue has been resolved; however, there is a backlog of leads being processed. We estimate that all leads will be processed by 10:15 a.m. PST, and we will confirm here when the process is caught up.
Oct 6, 09:13 PDT
Update - We are continuing to monitor for any further issues.
Oct 6, 09:13 PDT
Update - This issue has been resolved; however, there is a backlog of leads being processed. We estimate that all leads will be processed by 10:15 a.m. PST, and we will confirm here when the process is caught up.
Oct 6, 09:13 PDT
Update - We are continuing to implement a fix.
Oct 6, 07:48 PDT
Monitoring - We have identified the issue and are currently implementing a fix.
Oct 6, 07:19 PDT
Update - We are continuing to investigate this issue.
Oct 6, 06:58 PDT
Update - Leads from last night are not yet available in all accounts - we are working urgently to restore them.
Oct 6, 06:15 PDT
Investigating - We are finalizing updates done over the weekend; there may be delays to the system today.
Oct 6, 06:07 PDT
Oct 5, 2025

No incidents reported.

Oct 4, 2025

No incidents reported.

Oct 3, 2025

No incidents reported.

Oct 2, 2025

No incidents reported.

Oct 1, 2025

No incidents reported.

Sep 30, 2025

No incidents reported.

Sep 29, 2025

No incidents reported.

Sep 28, 2025

No incidents reported.

Sep 27, 2025

No incidents reported.

Sep 26, 2025

No incidents reported.

Sep 25, 2025

No incidents reported.

Sep 24, 2025

No incidents reported.